| Title | Services marketing: integrating customer focus across the firm, --5 ed |
| Edition | 5 ed |
| Call Number | 658.8 ZEI s |
| ISBN/ISSN | 007-126393-4 |
| Author(s) | Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D. |
| Subject(s) | |
| Classification | 658.8 ZEI s |
| Series Title | GMD | Buku |
| Language | English |
| Publisher | McGraw Hill |
| Publishing Year | 2009 |
| Publishing Place | Boston |
| Collation | xxviii, 708 hlm. |
| Abstract/Notes | |
| Specific Detail Info | |
| Image |  |
| File Attachment | LOADING LIST... |
| Availability | LOADING LIST... |
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This Software is Released Under GNU GPL License Version 3.
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